How We Prepare for the Holiday Rush

Ever wonder how we at Marigold & Grey prepare for the controlled chaos that is holiday gifting season around here? I am excited to bring you behind the scenes in this Unboxing the Business and share what we're doing right now to make sure everything goes smoothly and we deliver on time and in perfect condition every time.

1. Launch Holiday Collection Early

This gives our clients the opportunity to browse and reserve their gifts early via pre-ordering. This gives us a good idea of what volumes to anticipate and what levels of staffing we will need so we also have enough sets of capable hands.

To reserve your holiday gifts, visit the Holiday Gift Collection.

2. Order Inventory Early

Doing this allows us to spend the proper amount of time counting and quality checking inventory that comes in since this process requires a ton of (wo)manpower.

Since inventory arrives by the truckload during this time of year, it's essential that we begin early so nothing gets missed. It also allows us to set up temporary inventory locations for holiday-specific inventory that will not be part of our offering year-round.

3. Holiday Boot Camp

If you've followed us on instagram for any period of time, you're probably familiar with M&G holiday boot camp. In case not, we have all of our seasonal helpers in for training intensives where they meet the team, learn to build every single gift in our holiday collection to perfection, and are also trained on all other aspects of our operations.

This allows us to assess strengths and weaknesses and make the proper assignments once it's go time.

4. Clearance Sales

We offer gifts on clearance over the summer and early fall in order to make room for incoming inventory.

We need all of the space that we can possibly get! If you haven't seen our clearance selections, you can find what's left here.

To see more, visit the Clearance Gift Collection.

5. Role Fluidity

We do some shifting around amongst our core year-round team to prepare for the holidays. Some of our client-facing team members join our operations team during the holiday rush and vice versa.

We make these decisions about who is going where and who is doing what by early November so when these temporary role switches go into effect, everyone is fully aware of what's happening and there are no surprises.

The end result of doing this is that the right people are in the right roles in order for us to meet the very unique demands of holiday rush and as a by-product, team members get to work closely with team members they wouldn't ordinarily work as closely with at other times of the year.

They also get a much better idea of what the other side of the business experiences because they're actually doing a job that isn't routinely theirs. The team building benefits extend far beyond November and December and carry on throughout the year.

If you're interested in joining team M&G this holiday season, please let us know.